Privacy policy
Last updated: 9 October 2026
This policy explains what data is processed when you use the Planes en Lanzarote app and its newsletter, which you can read in the app or at planesenlanzarote.es/newsletter.
1. Data controllers
Israel Betancor Hernández (Tax ID 78587947-Y) and Tania García Álvarez.
Address: Camino Los Olivos 45, Mácher, Tías, 35571 Lanzarote (Las Palmas), Spain.
Contact: planesenlanzarote@gmail.com
2. What Planes en Lanzarote is
You don't need an account or to give us any personal data to use the app or the newsletter: you can browse the events calendar and the newsletter without ever identifying yourself.
3. What data we process and why
- App usage statistics (Firebase). Which sections are visited and which types of events are most popular, solely to understand how the app is used and improve it. Google Analytics for Firebase links this data to a random app-installation identifier and to technical device data (model, operating system, language and approximate country or region). It does not include your name, email or phone number, and we do not use it to identify you.
- Newsletter statistics (our server). We count how many times each issue is opened or downloaded and how many clicks the advertisers' links receive. We use no cookies and do not store your IP address: the database only keeps the type of action (open, download or click) and its date. To avoid counting the same visit twice, an encrypted, irreversible fingerprint of the connection is used and automatically deleted within 24 hours.
- Favourites. The events you mark as favourites are stored only on your device and are never sent to any server.
- Technical connection data. As with any internet connection, our server receives your IP address and technical data from your browser or the app in order to respond. Server logs are used only for security and troubleshooting, and are deleted periodically.
- Emails you send us. If you write to us, we will use your address and message only to reply.
4. Legal basis
- Statistics and server logs: our legitimate interest in keeping the app and newsletter working, secure and improving, and in reporting overall results to advertisers, without identifying or profiling you.
- Emails: your consent when you write to us.
5. Service providers and who we share data with
- Google (Firebase / Google Analytics for Firebase) processes app usage statistics on our behalf. It may process data in the United States; Google participates in the EU-U.S. Data Privacy Framework. More information: firebase.google.com/support/privacy
- IONOS hosts our server and stores event images and newsletter PDFs in data centres within the European Union. Images and PDFs are downloaded directly from IONOS, which therefore receives the technical connection data.
- Advertisers only receive totals (opens, downloads and clicks), never data about individuals.
We do not sell or share data with third parties for advertising purposes.
6. Links to other websites
Events and the newsletter include links to organisers' and businesses' websites. When you open them you leave Planes en Lanzarote, and that website's privacy policy applies. These links carry tags showing that the visit comes from Planes en Lanzarote, without any data that identifies you.
7. How long we keep data
- Firebase statistics: up to 14 months.
- Newsletter totals: for as long as the newsletter exists (they contain no personal data).
- Temporary newsletter fingerprint: less than 24 hours.
- Server logs: only as long as needed for security; they are deleted periodically.
- Favourites: on your device until you delete them or uninstall the app.
- Emails: as long as needed to deal with your enquiry.
8. Your rights
You can exercise your rights of access, rectification, erasure, objection, restriction of processing and portability by writing to planesenlanzarote@gmail.com. Since we don't ask for data that identifies you, in many cases we won't be able to link any data to you, but we will reply anyway. You can delete your favourites and the Firebase identifier by uninstalling the app or clearing its data in your device settings. If you believe we have not handled your data properly, you can lodge a complaint with the Spanish Data Protection Agency (www.aepd.es).
9. Minors
The app and newsletter are not specifically aimed at minors and do not knowingly collect data that could identify them.
10. Changes to this policy
We may update this text if what the app or newsletter collects, or how it is processed, changes. The date of the last update is shown at the top of this page. We recommend checking it from time to time.